Servics

System Maintenance Services

•  Hardware extended warranty service

•  Software maintenance service

•  Enhanced system maintenance service

•  Comprehensive system maintenance service

•  Move and changes service

 

Enterprise Communications Network Outsourcing

•  We offer outsourcing services to enterprise customers including communications network and system planning, vendor selection, purchasing, reformation, implementation, project management, maintenance etc.

•  We also provide tailed outsourcing service like system maintenance and technical support services to enterprise customers to lower their operating cost.

 

System Leasing Service

•  We can offer communications system leasing option to minimize customers' initial capital investment and enhance the implementation efficiency.

 

Technical Training Service

•  We provide system administrator training services covering Nortel PBX basic and advanced training courses and customer tailed training needs. Our trainers are the main composer of the Nortel PBX training materials and all have many years of customer training experience.

 

Service System

•  24 hours hot line service

•  Service station covering major cities in China: Beijing, Shanghai, Guangzhou, Tianjin, Jinan, Hangzhou etc..

•  Experienced service engineers, most of them have over 5 years experience with Tong Guang Nortel.

•  Spare parts available in Beijing, Shanghai and Guangzhou

•  CTAS support backup by Nortel Networks

 

Rpair service

•  Nortel PABX phone and cards repair